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(More customer reviews)What enables a company to soar in the midst of mergers, reorganisations and technology change? In their book, Learning to Fly, BP Consultants, Chris Collison and Geoff Parcell, share their secret for delivering more with less and positioning the company for future success. What's more important than the company's size, holdings or product lines? It is the use of Knowledge Management (KM) to adapt what others have already learned and dynamically capture and share the explicit and tacit knowledge of your work force as it evolves.
Learning to Fly is both a reference book and a blueprint. Part One: Overview sets the context for and defines knowledge management.
Part Two: Tools and Techniques describes six very useful tools for managing knowledge. I found their inclusion of real-life examples like BP's "Connect" project tremendously helpful in understanding what is involved in building buy-in for a searchable intranet knowledge directory through which all staff can search for people with relevant knowledge and experience.
In Part Three: Today and Tomorrow, the authors share practical advice about embedding knowledge management in the organisation. Appendices guide the reader to resources for inspiration, people and technology. Internet style pages enable easy navigation through and between chapters.
The book has received critical acclaim from a number of industry leaders. It will undoubtedly be received by those of us in the trenches with the same enthusiasm!
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